If you or your dog are dissatisfied with our product, you may return the unused product in the original packaging, with original invoice, for a refund. Customers will be responsible for paying shipping back to us. Head of the Pack will refund your card for the price of the product and will not include the shipping charge as part of the refund.

Mail to: The Gralen Company, 11929 Woodruff Avenue, Downey, CA 90241